Support services that ensure the easy implementation of TK's products
Our support services in the customer service market focus on our information network, access
control systems and on the provision of a wide range of customer support services, including
installation and maintenance of TK security equipment and business solution equipment. We
currently cover all equipment information for 10,290 customers throughout Japan. As a
"technical trading company," we provide various services through our nationwide information
network in collaboration with cooperating companies so that our customers can maximize their
use of TK products with ease.
High-value-added services that meet outsourcing needs
We now see growing corporate demand for the outsourcing of systems operation and maintenance
in order to achieve professional services without fixed expenses. Our professional services include
the NOC service that monitors customers' networks 24 hours a day, the SOC service that monitors
network security against unauthorized accesses to a network, and the MSR consulting service for
the security of retail customers. TK is helping customers reduce their systems operation and
management costs, thus reducing risk while ensuring a high level of operating safety.
Solutions Services
- Support
- Maintenance
- Operation and management
- Installation and tuning
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