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| Customer Service | |
| Responding to the Growing Need for Outsourcing of System Operation and Maintenance | |
Support services ensure use with ease of TK's products: As a "technical trading company", we provide various services through our nationwide information network in collaboration with cooperating companies so that our customers can maximally use TK products with ease. We are continuously endeavouring to ensure customer satisfaction through the provision of better services and responding quickly to problems, based on a database of equipment information and service history of the delivered equipment. |
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| High-value-added services meet outsourcing needs: We now see a growing corporate demand for outsourcing of systems operation and maintenance to enjoy professional services without fixed expences. Our professional services include the NOC service to monitor clients' networks 24 hours a day, the SOC service to monitor network security against unauthorized accesses to a network, and the MSR consulting service for the security of retail customers. TK is helping customers reduce their systems operation and management costs, thus cutting risks while ensuring a high level of operating safety. |
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| Semiconductor Products | |
| Responding to the semiconductor market, where high growth is expected, backed by demand for goods such as personal computers and mobile phones |
| Providing semiconductors and electronic parts for cutting-edge products, where markets are growing rapidly in line with the IT revolution In Japan's semiconductor market is growing use of communications equipment such as personal computers and mobile phones and household information appliances, high growth is expected in the market. TK handles the latest foreign-made semiconductors, which account for more than 30% of the Japanese semiconductor market. This business is important to us, accounting for 45% of company sales. Responding to today's technical needs, such as higher speeds, greater functionality, greater density, lower power consumption, and smaller size, TK relies on its dense network of foreign offices and contacts to identify promising products. The company, which has always focused on specific applications and exclusive products and customized products, and is currently directing new energies toward its product line-up. |
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| Helping customers realize their product concepts Seeking to expand its market presence through focus on the delivery of innovative concepts to customers, TK is able to propose concepts for entire systems. To distinguish itself from rivals, TK relies in part on the strong technical support provided by its Fields Application Engineers (FAEs), each of whom has thorough knowledge of technical trends. Thanks to these capabilities, we have won the confidence of our customers. Even in today's highly competitive markets, we are building a predominant position. |
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| Main Products | |
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| Mechanical Component Products | |
| Over 90% market share in slide rails for ATM's |
| TK's Mechanical Component products have a variety of products with slide rails and gas springs as main products. Their applications are wide from financial terminals, copiers, office furniture to automated ticket gates and kitchen utensils. They are all contributing to a safe, secure and comfortable life. One noteworthy product is slide rails for ATM's (automated teller machines), in installed not only at conventional financial institutions but also at railway stations, department stores, and convenience stores. |
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| TK is dedicated to developing products that meet the needs of our customers in safety, durability, and operability. To this end, we provide custom designs, test models, carry out assessment test and simulation analyses using our own programs. Moreover, we have built a strong reputation by value-added marketing activities geared to providing total solutions. We offer a consistent quality control and a mix of products by using our various products. | ![]() |
| Main Products | |
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![]() System kitchen (TOTO LTD.) |
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Copyright 2002-2010 TAKACHIHO KOHEKI CO., LTD. all rights reserved. |